Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Last updated: 12 July 2026
1. Who we are
“The Human Firewall — Human Risks And Cybersecurity Communication Coaching” ("we", "us", or "our") is an India-based coaching and training initiative operated by Chhaya Shinde. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or submit enquiries.
2. What information we collect
We collect information you provide directly to us, such as when you fill out the contact form on our website. This may include:
- Name
- Email address
- Phone number (if provided)
- Company or team name
- Role or job title
- Program interest and message
We also collect basic analytics and technical data — such as page views, device type, and approximate location — to help us understand how visitors use our website and improve their experience.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide program information
- Schedule coaching sessions, demos, or workshops
- Process purchases for e-books and digital products
- Improve our website, services, and customer experience
- Communicate updates, offers, or relevant cybersecurity communication insights
- Comply with legal or regulatory obligations
4. How we store and protect your information
Your data is stored securely through our hosting and backend platform (Lovable Cloud / Supabase). We use industry-standard security measures, including encrypted data transmission, access controls, and secure authentication, to protect your information from unauthorised access or disclosure.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
5. Sharing your information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our website and deliver services (such as hosting, analytics, and email delivery), but only to the extent necessary and under appropriate confidentiality obligations.
6. Cookies and tracking
Our website may use cookies and similar technologies to analyse traffic, remember preferences, and improve functionality. You can adjust your browser settings to refuse cookies, though some features may not work as intended.
7. Your rights
Depending on your location, you may have rights to access, correct, update, restrict, or delete your personal information. To exercise these rights, or to ask questions about how we handle your data, please contact us using the details below.
8. Links to third-party websites
Our website may contain links to third-party sites (for example, Gumroad for e-book purchases). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: admin@thehumanfirewallcoaching.in
Phone: +91-9881376372
Location: Pune, India